Reference

api88 Privacy Policy: Your Account Data Path

Our api88 Privacy Policy shows what we collect when you open an account, sign in from a phone, or connect DANA, OVO, GoPay and QRIS.

Account dataWallet referencesCookie choicesPolicy access

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How DANA and QRIS Data Are Handled

api88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy separates details you provide from technical records created during account use. We may receive your name, phone number, verification status and account messages, while DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity can create transaction references rather than exposing unnecessary wallet

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credentials. Device type, browser path, approximate location and cookie settings help us keep sessions connected and investigate unusual access. We use this material to provide account access, confirm payment status, answer support requests and meet applicable legal duties. Where local law permits, we retain records only
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for the operational or legal period that requires them, then remove or anonymise them through our internal process. The policy applies to api88 account activity and related support contact, while specific payment providers may handle their own records under their terms.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Where To Ask About Privacy Policy

A clear contact path matters when an account record, cookie choice or wallet reference needs attention. We route privacy questions through the support option connected to your account and cashier area, so you can include the relevant phone number, receipt or device path. If you contact us from a mobile browser, keep your account identifier ready and avoid sending a password.

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Account access

If you cannot open your account or reach the Privacy Policy, use the account support route beside the cashier. We can match your request using the registered phone number and sign-in details.

Wallet status

For a DANA, OVO, GoPay or QRIS record, send the payment receipt and visible status, not your wallet password. We use those references to locate the relevant account event.

Data request

To ask for a copy, correction or removal of eligible account data, contact us through support with the request type. We may verify account ownership before making a change.

DATA PRACTICES

Six Ways We Handle Account Data

We keep the Privacy Policy practical by linking each data practice to a real account step.

Account creation

When you open an account, we collect the details needed to create your profile and send account messages. A clear phone verification step helps us confirm that the request belongs to you.

Session security

We record sign-in and device signals such as browser type, operating system and session time. These records help us identify unusual access and protect your account without storing your password in readable form.

Cookie choices

Cookies can remember your language, session state and selected settings on a mobile browser. You can adjust cookie controls through the browser path, although disabling some cookies may interrupt account access.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account records may show a reference, amount and status. We use these details to reconcile activity, while wallet credentials remain with the payment service.

Retention period

We keep account, support and transaction records for the period needed to operate the service, resolve disputes or meet legal duties. After that period, we remove or anonymise eligible records.

Change requests

You can ask us to access, correct or remove eligible data through the support route. We may request account verification first, then confirm the action or explain any legal reason for retention.

Privacy Policy Questions Before Account Access

These Privacy Policy answers cover the searches we hear most often before account creation. They explain account records, Indonesian wallet references, cookies, verification and contact steps in plain language. If your situation is specific, use the support route linked to your account and include only the details needed to identify the request.

It covers data linked to your api88 account, including registration details, phone verification, device sessions, cookies, support messages and payment references connected with DANA, OVO, GoPay or QRIS.

Phone verification helps us connect account access with the correct person, reduce mistaken sign-ins and handle data requests safely. We may use the verified number when checking ownership before changing account records.

Yes. Bank transfer and virtual account activity can appear as transaction references, status and reconciliation details. We use them to check account events, while the bank handles credentials and its own records.

You can contact support to request access to eligible account data. Include your registered phone number and request type, but do not send passwords. We may verify ownership before responding.

Send a correction request through the account support path and identify the record that needs updating. We check the request against your account, make eligible changes and explain any record that must remain.

Retention depends on the purpose and applicable legal duties. We keep records while needed for account operation, support or transaction checks, then remove or anonymise eligible data when the period ends.

Access and eligibility depends on local law. The policy describes our handling of account data for supported Indonesian access, while payment providers and local rules may add separate terms.

api88 Privacy Policy: Your Account Data Path

Where To Ask About Privacy Policy

Account access

Wallet status

Data request

Six Ways We Handle Account Data

Account creation

Session security

Cookie choices

Payment references

Retention period

Change requests

Privacy Policy Questions Before Account Access

01 What does the api88 Privacy Policy cover?

02 Why does api88 ask for phone verification?

03 Does the Privacy Policy include bank transfer data?

04 Can I request a copy of my api88 data?

05 How do I correct data held under the Privacy Policy?

06 How long does api88 keep account and cookie records?

07 Does the Privacy Policy apply everywhere in Indonesia?

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